Support

Question:

What should I do if I am not able to pair the DFree device with my smartphone or tablet?

Answer:

Please make sure of the following:

- DFree device pairs with your phone/tablet using Bluetooth® technology.  DFree device is located within 32 feet from your phone/tablet.  
- Smartphone/tablet is turned on and Bluetooth® is enabled
- Press and hold the power button on DFree device for 3 seconds. The app will be paired with the device automatically.  (No need to connect within Bluetooth settings screen on your phone/tablet.)

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