What should I do if the device is not working properly?


Products are warranted to be free from defects in materials or workmanship for one year from the date of purchase. Within this period, Triple W will, at its sole option, repair or replace any components that contain such defects. This warranty does not cover damage caused by accident, improper care, negligence, or normal wear and tear.

Please contact Triple W Customer Support:

Phone:  (833) DFREEUS (833-337-3387)
Monday - Friday 10:00 - 17:00 PST (Excluding Holidays)

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